Return and Refund

Return & Refund Policy

Please read this Return and Refund Policy carefully before making a purchase on our website.

Interpretation and Definitions

• Company – Referred to as "the Company," "We," "Us," or "Our," meaning Web Shop Store Online.
• Website – Refers to Web Shop Store Online, accessible at https://www.webshopstoreonline.com.
• You – The individual or entity purchasing products from Our Website.
• Service – The online store and shopping services provided by Web Shop Store Online.

Returns

You may request a return within 30 days of receiving your order.

To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.

Non-returnable items: Certain items such as personal care goods, perishable products, and customized or made-to-order items are non-returnable unless they arrive defective or damaged.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 7–10 business days.

Shipping costs are non-refundable. Return shipping charges may apply unless the return is due to our error (for example, incorrect or defective item).

Exchanges

We replace items only if they are defective or damaged. If you need an exchange, contact our support team with your order details and photos of the damage where applicable.

Late or Missing Refunds

If you haven’t received your refund after 10 business days:

1. Check with your bank or credit card company — processing times vary.
2. If the issue persists, contact us directly with your order number and return tracking (if available).

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